The lines might have become a bit blurred between technical support and customer service. Especially when technology becomes a staple in our day, whether for personal or professional usage. We have started to use them interchangeably, and it’s important to…
How long should you have to wait for a response to your question from your business IT Support provider? Does “faster” imply a noticeably improved experience? In this article, we will examine our findings. Nothing is more frustrating than having…
A Global small business cybersecurity issue involving a managed IT Support software vendor occurred recently. The Kaseya ransomware attack covered the world just before the 4th of July. Why so widespread? Because the damage from the recent attack has spread…
Did you know that around 85% of employees are not engaged or actively disengaged at work? Now that is a killer for employee productivity. So, what is the solution? Yes, the best employees work well anyway, but they could work even better…
As a result of the pandemic, many people find themselves without employment. Some, as a result, are seizing the opportunity to start their own businesses. Some of those same startups are realizing the ongoing need for affordable and reliable IT…
If you polled small to medium business owners about which services are most important to their business, I’m guessing that the answers would vary but also quite sure many would include their Atlanta IT Consultant on the list. IT Services…
The recent coronavirus pandemic has changed the way many of us work and will continue to work in the upcoming weeks based on the recently updated April 30 social distancing guidelines. More businesses are adopting work from home policies to…
Small Business owners often name IT Services on of their list of greatest business challenges. For a small business owner, understanding the latest technology and finding the right solutions for their specific needs can be time consuming, frustrating, and overwhelming. …
Data is the new oil. This is true for every business, be it small, medium or large scale. The impact of data on businesses is huge. You’ll see in this article, reasons why small businesses should go the way of…
Small business owners may think they are too small to be victims of cyber hackers, but Pat Toth knows otherwise. Toth directs the efforts of approaching the small companies in cyber security in the National Institute of Standards and Technology…
In 2019, we have seen numerous cyber attacks against companies and institutions where mobile devices have also played an important role. One of the leading causes is that many organizations still place the main focus of their cyber security on…
It is not enough to hire a basic IT maintenance service, because the solutions that today are sufficient to cover the business requirements, tomorrow may no longer be worth and become an obstacle to the development of the business. …
