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Questions For Your IT Professionals

Questions For Your IT Professionals

What questions do you have for your trueITpros team?

Questions For Your IT Professionals

Questions For Your IT Professionals

Do you have some IT, marketing, or SEO questions? Maybe you’re just looking for a company to help you manage your IT services, and aren’t sure where to look. If that sounds like you, then it is a perfect time to ask your trueITpros team. We mentioned last week a few of the great things we did this summer. Another item on the list was: learn. Small businesses are always learning and adapting to their environment, and without continual growth success would not be possible. On top of the already impressive knowledge our team members have, we had a great summer learning new things. With that in mind, now is a great time to send us your questions!

We discussed a lot of things this summer on the blog. From viruses to Windows 10 and everything in between, we covered a lot of ground. If there are things you may not be sure about, we encourage you to let us know! Not sure what exactly Windows 10 brings to the table? Maybe you’re not sure if you’re still at risk for the Android hack. Don’t stress – that is what the team here at trueITpros is for. One way to get us your questions is to like our Facebook page, and leave a post or comment with your question. You can also contact us at 678-534-8776 for more specific or urgent questions. Our website is also a great way to get information about what we do, products we like, and ways to find help.

We can’t wait to hear from you all and see what kind of questions you want us to tackle. We are ready to answer whatever questions we can – and we are sure you’re ready to get some answers. And of course, for any IT or general questions, call the professionals at TITP today at 678-534-8776.

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Small Business Summers

Summer can be a busy season for a small business – what was on your calendar?

Small Business Simmers

Small Business Simmers

If you have a small business, summertime can sometimes be hazy and lazy or busy and hectic.  For all business, there tends to be a season where things really pick up. For the trueITpros team, this summer has definitely been a busy time. Unlike summer breaks in school, life doesn’t just take a little break when things heat up. No matter what the weather is like, people still need your services. From gaining great new team members to adding a form of client outreach, we accomplished a lot and are looking forward to a great fall.

One of the great things about being a small business is the flexibility to change how you interact with your clients.  Last week we posted about our first 2015 Tech Updates at Corporate Environments. With all of the new updates and features coming out with Windows 10, we wanted to make sure their employees are up to date and know the basics.  This was something new we added this summer, and we really enjoyed the additional one on one interactions with CE! We can’t wait to see how the Tech Updates continues to grow.  The next one is scheduled for next week for the staff at Monte Hewett Homes, one of our biggest clients.

Are you a small business owner or team member? We would love to hear about your summer. There are always new things to learn, people to meet and things to do. Building a sense of community and a strong relationship with other small business owners is a great way to build connections – so head over to our Facebook page and tell us about your summer!

If this busy season left you with some IT needs, contact the professionals at 678-534-8776 today.

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2015 Tech Updates

Our first 2015 Tech Updates was a success!

Tech Updates

Dalaina explaining new Outlook features

We put on our first 2015 Tech Updates on Monday and Tuesday this week at Corporate Environments. Engineer Dalaina Glenn gave a great presentation about Windows 10 updates, Outlook updates, the Microsoft App Store and more – not to mention she came bearing snacks and drinks!

The Corporate Environment team members at the Tech Updates presentation asked great questions and learned some new tools. Overall, we think this was a great way to show a client we appreciate them and make sure they are up to date and educated about new technology.

One aspect of the 2015 Tech Updates that was popular was the addition of Clutter. The CE team learned that once you turn on Clutter in Outlook, it learns your preferences and puts the emails you most likely will not read into the Clutter folder. This allows you to spend less time on email, read the ones you need, and look at the other emails later. One of the features the CE team liked was that you can turn Clutter on and off, so you can go back to getting all of your emails in your inbox.

Another two Tech Updates topics were snapping and multiple desktops. The CE team heard a brief overview of snapping windows and saw a demonstration from Dalaina. Snapping allows you to view two windows side by side in equal size. Another great multitasking tool is the multiple desktop features. The team learned they can have multiple desktops open and organize their open windows that way. This allows them to keep everything organized. As a company that usually has many things going on at once with their clients, multitasking features are always great to learn about.

Tech Updates

Corporate Environments team learning about new tools

Overall, our first 2015 Tech Updates was a success. We are always glad to show our appreciation by keeping one of our clients updated on new technology and features. For more information about our Tech Updates session or other IT needs, contact us today at 678-534-8776

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Stagefright Hack Information

Get informed about the Stagefright hack – and what you can do about it.

The Stagefright hack has left many people spinning. If your phone is Android version 2.2 or beyond and is on Google’s Android operating system (and there are roughly 950 million of you) then you are vulnerable to this attack. It has been nicknamed Stagefright because the hack takes advantage of the Stagefright aspect of Android message security.

The primary issue with creating a patch is that Google is not the manufacturer of every Android phone. Stated by Zimperium Mobile Security (who notified Google of the vulnerabilities originally), Google “acted promptly and applied the patches to internal code branches within 48 hours.” Definitely a step in the right direction, but not enough to fix the issue entirely. The Stagefright hacknext step is making sure that all the manufacturers impacted by the Stagefright hack receive and apply the patch. With 950 million Android devices, this is not a quick task. However, things are definitely moving towards a solution

How can you protect yourself from the Stagefright hack? A good first step is turning off the setting that auto-retrieves your messages. One of the biggest targets for this hack are phones using the Hangouts messaging app, because the default setting is automatic message retrieval. If you’d rather just switch your messaging app, there are several ones that do not have auto retrieval as a default setting (meaning less work on your end after downloading it). It is also worth mentioning to never give out your number to anyone you don’t trust or open messages from questionable sources.

If your phone has been infected or is at risk to, stay up to date and do all you can to get back to normal. For questions or help regarding security or other IT issues, call the professionals at trueITpros at 678-534-8776.

Additional resources for help with messaging settings/patches/etc:

http://www.greenbot.com/article/2954235/android/how-to-protect-yourself-fro…

http://www.wired.co.uk/news/archive/2015-07/27/stagefight-android-bug

https://nakedsecurity.sophos.com/2015/07/28/the-stagefright-hole-in-android…

http://www.pcadvisor.co.uk/how-to/google-android/how-stop-android-text-mess…

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Windows 10 Updates We Like

Some of the Windows 10 updates we found the most notable.

Microsoft recently dropped a sneak peek of Windows 10 updates, release date July 29th. (Yes, they went from Windows 8 to Windows 10 and no, you didn’t miss Windows 9.) After doing some looking around the trueITpros team came up with some of the likely (there are bound to changes by the release date) updates we are looking forward too. Check out the complete list of features and watch the video Microsoft posted.

First up: the Start Menu. It will include some popular features from Windows 8, like customizable tiles. Microsoft is shooting for personalization in this update. This is something we are really looking forward to, because the Start Menu is just that: where Windows 10 updateseverything starts. The universal search option is also back, with web results included.

Next on the list of Windows 10 updates we want to mention is the multitasking aspect and multiple desktops. The “Task View”, a button in the task bar, will let you see all your open windows at once. You will be able to create multiple desktops as well. Like the Start Menu upgrade, this lends itself to customization. It also helps with organization and efficiency, since you can see everything you are doing without clicking between multiple windows.

It seems simple, but one of the Windows 10 updates that seems to be highly anticipated is the ability to pin the Recycle Bin to the task bar. With Windows 10 all it takes is a right click and a few moves of the mouse to pin it to the start menu. From there you can move it to the task bar. Not a total fix to this small but bothersome issue, but certainly an improvement we can get behind.

Last but not least on our list Windows 10 updates we like is the upgrade to the notifications. A lot of people didn’t like that notifications were mostly just small bubbles that popped up in the bottom right corner. With Windows 10, some of the notifications may be more noticeable. We aren’t sure if the update will have a full notifications center, but it’s definitely on our wish list.

trueITpros will be doing a 2015 Tech Update for some of our clients. We are going into more detail about the new features of the Windows 10 update, and other elements of their tech environment that may have changed. This is just another way to appreciate our clients and keep them up to date! Be on the lookout next week for our post with details on the Tech Update. For more information call us at 678-534-8776.

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