We understand the frustration and financial impact of inadequate computer solutions for your growing business, which is why trueITpros IT Consulting, as an Atlanta-based IT services provider, has assisted numerous small businesses in the area with implementing cost-effective solutions to minimize technology-related downtime.
Managed IT Services
Let our experts handle the complexities of IT so you can focus on growing your business.
Managed IT Services
Let our experts handle the complexities of IT so you can focus on growing your business.
The Modern IT Challenge:
Overwhelmed and Underprepared?
The IT world has evolved, and so have the demands on your business. Gone are the days when a single IT professional could manage everything from file servers to email systems. Today, your team expects seamless access from any device, anywhere, with integration across a multitude of SaaS applications.
Balancing this complexity is no longer a simple task—it’s a full-time specialty. Juggling multiple technologies, ensuring smooth functionality, and keeping up with constant updates and security threats can overwhelm even the most seasoned IT staff. No single person can master every facet of today’s intricate IT environment.
Why Choose trueITpros? A Legacy of IT Excellence
At trueITpros, we understand the challenges of managing today’s complex IT landscape. Since 1998, we’ve been dedicated to providing managed IT services that help businesses thrive. Our team of Microsoft Gold Certified Partners specializes in creating technology solutions tailored to your needs, ensuring that your IT infrastructure supports and enhances your business operations.
Comprehensive IT Management
We handle everything from servers and desktops to software, so you can focus on what you do best.
Cloud Services & Data Protection
Our proactive cloud solutions and data security measures keep your information safe and accessible.
Expert Support
With decades of experience, we provide strategic guidance and hands-on support to streamline your IT operations.
Atlanta’s Trusted IT Services Provider
Network Design Services
Backup and Disaster Recovery
Phone System integration
Apple & PC Engineers
Microsoft Servers
Mobile Device Management
WiFi Installations
Virus Protection Services
Office 365 Cloud Services
Hardware/Software Sales
Desktop & Laptop Services
Cyber-Threat Protection and Detection
SMART Monitoring Services
Why Choose Microsoft? The Ultimate IT Ecosystem
Microsoft offers a comprehensive suite of solutions that spans from the operating system to cloud computing. Their integrated approach ensures all your technology is seamlessly connected and managed through a single portal, which also translates to significant cost savings when everything is bundled together.
Navigate IT with Confidence!
With our expertise in Microsoft solutions, we help you leverage the full potential of your IT environment. We ensure you and your team are maximizing all the tools at your disposal.
Managed IT
Business Hours (6am to 6pm)
Managed IT 24/7
Billed Monthly
$34.99
user/month
$69.99
user/month
Support
Endpoint Management
Managing and monitoring resources effectively can be both costly and time-consuming, often involving repetitive tasks like software deployment and maintenance. Our RMM (Remote Monitoring and Management) solution enhances automation, streamlines resource management, and simplifies remote monitoring.
Software Updates and Security Patches Maintenance
Our patch management agent ensures that all endpoints are consistently running the latest approved versions of operating systems, security patches, and common third-party applications. Protecting devices from vulnerabilities and ensuring compatibility with services.
Antivirus and Malware Protection
Endpoint Protection offers fully automated detection, prevention, protection, and remediation, forming a key part of a robust cyber resilience strategy. By leveraging the power of cloud computing and real-time machine learning, it continuously monitors and adapts each system’s endpoint defenses to the specific threats encountered by that system and its user.
Web Surfing DNS (Domain Name System) Protection
DNS Protection offers a quick, straightforward, and highly effective way to secure the DNS protocol connection against cyberattacks. With advanced reporting on more than 80 URL categories, admins gain greater visibility than ever, reduce risk, and can tailor usage policies to their organization’s unique needs.
Office 365 and G-Suite Administration
Our support team will take care of administering, configuring, troubleshooting, and operating Office 365 or Google Workplace services, including its identities, dependencies, requirements, and supporting technologies.
Line of Business Apps Technical Support
Need help with things like QuickBooks Server, Adobe Create Cloud, and other line of business apps that need to be supported, we have your back.
Cybersecurity Breach Response Support
The foundation of smooth sailing Managed IT (Information Technology) has a strong security foundation. We will be configuring our Diamond Cybersecurity plan to ensure you have the absolute best we have to offer.
Onsite Support for IT Infrastructure and End Users
Our in-field engineers bridge your technical knowledge gaps with onsite expertise. We offer assigned, pre-scheduled technology consulting services to optimize your networks and systems, ensuring they align with evolving business needs and objectives. Working alongside your internal team, our engineers handle essential tasks for your end users’ success, including workstation imaging and configuration, problem identification, and basic account management.
Business Continuity Service
Business Continuity Service includes desktop/laptop loaners to ensure smooth operations in the event of hardware failure.
Managed Networking
If you have networking gear that we think is up to date, we will manage it for you.
24/7 IT infrastructure monitoring by NOC
The Network Operations Center (NOC) provides technical support and expertise 24 hours a day, 7 days a week, 365 days a year. The NOC’s 650+ technicians monitor servers, desktops, and other endpoints attached to a client network environment.
Phone System Support
Our support team will assist you in managing your current phone system or transitioning your organization to a state-of-the-art VOIP (Voice Over Internet Protocol) solution that is both reliable and cost-effective.
IT Policies and Procedures
Creating effective Information Security Policies (ISPs) and ensuring compliance is crucial for preventing security incidents. These policies are vital for both new and established organizations as they offer clear guidance on how businesses, employees, contractors, and third parties should conduct themselves when using information systems
Customer Success Manager
Your CSM will be your IT Advisor and will be building out your long-term plan and then meeting with you regularly to ensure you are successful and everything is going according to plan.
Virtual CIO & CTO Services
We will collaborate closely with your top management team to align business objectives with the most effective technologies and solutions available.
Customer Success Manager
You will have an IT and compliance review with a vCISO.
Availability
6AM to 6PM EST, Monday through Friday
24 hours, 7 days a week
Web Chat, Email, or Phone
Helpdesk Response (10 Minutes SLA)
Billing
Monthly Payments + No Annual Contracts
Our Managed IT subscription is like TV subscription —there is no commitment, and you can cancel anytime. This means we are committed to delivering immediate and ongoing value every month.
Consolidated Billing
You will receive one consolidated bill that includes all of your Office 365 licenses, Cybersecurity plan, Managed IT plan, and anything else you buy from us.
Payment via Credit Card or ACH
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Our Approach to Onboarding
A successful managed IT experience starts with the right foundation. While many providers might only handle your support tickets, we go beyond that. Our services include comprehensive security maintenance and monitoring, ensuring that in the rare event of a breach, we’re there to resolve it swiftly. We’re committed to boosting your team’s productivity and your business’s agility. With years of experience, we ensure smooth onboarding and offboarding processes, providing secure and efficient user access management.
Connect with Our Managed IT Experts
At trueITpros, our Managed IT team is committed to delivering top-tier solutions that cater specifically to your business needs. With years of experience in the IT industry, our experts are here to help you navigate challenges, optimize your IT infrastructure, and ensure seamless operations.
We’ll collaborate with you to understand your unique situation and offer tailored solutions that address your IT concerns, so you can focus on growing your business with confidence. Let trueITpros provide the peace of mind you need to thrive.
Success Stories: See How We've Transformed Businesses
Explore our case studies to see how trueITpros has helped businesses like yours overcome IT challenges and achieve their goals. From streamlining operations to enhancing security, our proven solutions deliver real results.
Reviews
Frequently Asked Questions:
What are Managed IT Services?
Managed IT Services involve the comprehensive management and oversight of a company’s IT systems and infrastructure by a third-party provider like trueITpros. This ensures that your IT systems are secure, running efficiently, and up-to-date, allowing your business to focus on core operations rather than technical issues.
How can Managed IT Services help my business?
Managed IT Services from trueITpros can enhance productivity, minimize downtime, bolster security, and provide expert strategic guidance on how best to use technology to support your business goals. Our services also offer a cost-effective alternative to maintaining an in-house IT team.
Why choose trueITpros for Managed IT Services?
At trueITpros, we pride ourselves on offering personalized, proactive IT services that are tailored to the specific needs of your business. We go beyond simple IT management, becoming a trusted partner in your business success by providing strategic insights and top-notch customer support. Our deep industry knowledge and dedication to customer satisfaction set us apart from other providers.
Is my business too small for Managed IT Services?
No, Managed IT Services are beneficial for businesses of all sizes. Small businesses, in particular, can greatly benefit from the expertise and resources offered by trueITpros, helping them improve efficiency and ensure their IT infrastructure is secure and scalable as they grow.
How much do Managed IT Services cost?
The cost of Managed IT Services depends on your business’s specific needs, size, and the services required. trueITpros offers flexible pricing tailored to your unique IT needs. Contact us for a customized quote that aligns with your budget and business goals.
Can Managed IT Services complement my internal IT team?
Absolutely. trueITpros works alongside your internal IT team, providing additional support and handling routine tasks like system monitoring, security updates, and maintenance. This allows your internal team to focus on strategic initiatives while we ensure your IT infrastructure runs smoothly.
What industries do trueITpros serve with Managed IT Services?
trueITpros serves a wide variety of industries including healthcare, finance, retail, and professional services. Our IT solutions are scalable, ensuring we can meet the needs of businesses in any sector.
How does trueITpros ensure the security of my IT systems?
We use a multi-layered approach to cybersecurity, including advanced threat detection, encryption, network monitoring, and vulnerability assessments. trueITpros also conducts regular security audits to identify and mitigate risks before they can impact your business.
What makes trueITpros different from other Managed IT Service providers?
trueITpros stands out with a personalized approach to IT management. We tailor our services to fit the unique needs of your business and deliver consistent, reliable support. Our expert team offers deep industry knowledge, making us a strategic partner that helps businesses thrive through technology.
What types of Managed IT Services do you offer?
trueITpros offers a comprehensive range of services including cybersecurity, cloud services, data protection, IT infrastructure management, and 24/7 help desk support. Our goal is to address all of your IT needs, from basic troubleshooting to complex system upgrades.
How does trueITpros help improve IT infrastructure?
Our team monitors and assesses your IT systems in real-time to identify areas for improvement. We help optimize your infrastructure for enhanced security, efficiency, and scalability, keeping your systems aligned with your business objectives.
How do I get started with trueITpros for Managed IT Services?
Getting started with trueITpros is simple. Contact our team to discuss your IT needs, and we’ll provide a custom proposal with tailored solutions and pricing for your business. Our seamless onboarding process ensures you’re up and running quickly and efficiently.
What results can I expect from partnering with trueITpros?
By partnering with trueITpros, you can expect enhanced cybersecurity, reduced downtime, improved operational efficiency, and better alignment between your IT systems and business goals. We become your trusted partner, offering reliable IT solutions that support your long-term success.
What is the difference between Managed IT Services and Break-Fix IT Support?
Break-fix IT support is reactive, meaning you only call for help when something breaks. Managed IT Services, like those provided by trueITpros, are proactive. We continuously monitor and maintain your IT systems to prevent issues before they occur, minimizing downtime and ensuring your business runs smoothly.
How do Managed IT Services improve my business's cybersecurity?
trueITpros offers advanced security solutions including real-time threat detection, regular security updates, data encryption, and 24/7 monitoring. We help protect your business from cyberattacks by identifying vulnerabilities and implementing best practices to safeguard your data and systems.
What does 24/7 support with Managed IT Services mean?
With trueITpros, 24/7 support means we are always available to address IT issues—whether it’s day or night. Our team constantly monitors your systems, responds quickly to alerts, and resolves problems remotely or on-site to keep your business operational.
How can Managed IT Services help with regulatory compliance?
trueITpros helps businesses meet regulatory compliance standards such as HIPAA, GDPR, and PCI DSS. We implement the necessary security measures, audit your systems regularly, and provide thorough documentation to ensure your business remains compliant with industry regulations.
Can trueITpros help with cloud migration and management?
Yes, we provide end-to-end cloud services, including cloud migration, management, and optimization. trueITpros helps you leverage the cloud for scalability, cost efficiency, and flexibility, while ensuring data security and seamless integration with your existing IT systems.
How do Managed IT Services reduce downtime?
At trueITpros, we use proactive monitoring and maintenance to identify and resolve potential issues before they disrupt your business. By preventing system failures and ensuring all IT systems are running optimally, we significantly reduce costly downtime.
Can Managed IT Services scale with my business?
Absolutely. trueITpros offers scalable IT solutions designed to grow with your business. Whether you’re a startup or a growing enterprise, we can adjust our services to meet your evolving needs, ensuring your technology infrastructure keeps up with your business growth.
How does trueITpros handle data backups and disaster recovery?
We implement robust backup solutions and disaster recovery plans to ensure your business can quickly recover from unexpected events like data loss, hardware failure, or cyberattacks. With regular backups and redundant systems, trueITpros minimizes the impact of data loss and ensures business continuity.
What is proactive IT monitoring, and how does it benefit my business?
Proactive IT monitoring involves continuously overseeing your IT infrastructure for potential issues such as system failures, security breaches, or performance slowdowns. trueITpros uses advanced monitoring tools to detect and address problems before they affect your business, providing peace of mind and seamless operations
How long does it take to set up Managed IT Services with trueITpros?
The setup time for Managed IT Services varies based on your current IT infrastructure and specific needs. However, trueITpros has a streamlined onboarding process to get your business set up quickly and efficiently, minimizing any disruption to your operations.
How do Managed IT Services help with IT budgeting and cost management?
Managed IT Services from trueITpros provide predictable, scalable costs, eliminating the need for unexpected IT expenses due to system breakdowns or emergency fixes. We offer flexible service packages that align with your business needs, allowing you to budget more accurately and reduce overall IT costs by avoiding expensive in-house infrastructure and staffing.
Get in Touch with Our IT Experts
Ready to take your IT to the next level? Fill out the form below, and one of our specialists will reach out to discuss how trueITpros can support your business. Let’s start building your success together.