Thank you for visiting the website of trueITpros LLC (“we,” “us,” “our”). Your privacy is important to us, and we are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, process, and safeguard your personal information.
Information We Collect
1. Information You Provide to Us
We may collect personal information when you voluntarily submit information through forms on our website, including:
- Name
- Email address
- Company information
- Phone number
- Any other information you choose to provide
Website form submissions are processed through Brevo, which we use as a customer relationship management and communication service provider. Information submitted through our forms is sent to Brevo for processing and management on behalf of trueITpros LLC.
2. Automatically Collected Information
When you visit our website, we may automatically collect limited technical and usage information through cookies, tags, and similar technologies. This may include:
- IP address
- Browser type and version
- Device type
- Pages viewed and website interactions
- Referral source
- Advertising and conversion activity
We use tools including:
- Google Analytics to understand website traffic, visitor behavior, and website performance.
- Google Tag Manager to manage website analytics, advertising, and measurement tags.
- Google Ads to measure advertising performance, conversions, and the effectiveness of our advertising campaigns.
- Microsoft Clarity to better understand website interactions and improve user experience.
These technologies are used primarily to understand website traffic, performance, visitor interactions, advertising effectiveness, and opportunities to improve the website. Information voluntarily submitted through our contact forms is handled separately through Brevo.
How We Use Your Information
We use information collected through our website to:
- Improve website functionality, performance, and user experience.
- Respond to inquiries and provide requested services.
- Manage customer and prospective customer communications.
- Analyze website traffic, visitor behavior, and performance trends.
- Measure advertising and marketing campaign effectiveness.
- Protect our website and services from misuse or unauthorized activity.
Third-Party Service Providers
We use trusted service providers to operate and improve our website and business services.
Brevo is used to process and manage information voluntarily submitted through our website forms. Brevo acts as a service provider handling this information on behalf of trueITpros LLC. Brevo is not authorized by us to use information submitted through our forms for its own independent marketing or lead-generation purposes.
You can learn more about Brevo's data practices by reviewing their Privacy Policy .
Google Analytics, Google Tag Manager, Google Ads, Microsoft Clarity, and similar website technologies may process website usage and technical information for analytics, measurement, advertising performance, security, and website optimization purposes.
Data Sharing and Protection
We do not sell, rent, or trade consumer personal information.
We do not share or sell consumer personal information, including phone numbers, to third parties or affiliates for marketing, promotional, or lead-generation purposes.
Mobile information, including phone numbers collected for messaging purposes, will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be sold or provided to third parties or affiliates for their own marketing, promotional, or lead-generation purposes.
We may use trusted service providers strictly as necessary to operate our website, process information on our behalf, provide requested services, maintain our systems, and support our business operations. These service providers are expected to protect the confidentiality and security of the information they process and are not authorized by us to use that information for their own independent marketing or lead-generation purposes.
We implement reasonable technical and organizational measures designed to protect personal information from unauthorized access, alteration, disclosure, loss, or destruction.
SMS and Text Messaging Privacy
If you provide your mobile phone number and consent to receive SMS or text messages from trueITpros LLC, that consent applies only to communications from trueITpros LLC for the purposes disclosed when consent is obtained.
We do not sell or share mobile phone numbers or SMS opt-in information with third parties or affiliates for their marketing, promotional, or lead-generation purposes.
Consent to receive text messages is not a condition of purchasing our products or services. Where applicable, recipients may opt out of text communications by following the opt-out instructions provided in the message.
Your Privacy Choices
You may:
- Disable or manage cookies through your browser settings.
- Opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on .
- Contact us to request access to, correction of, or deletion of personal information we maintain about you, where applicable.
- Opt out of SMS communications by following the instructions provided in the applicable message.
Children's Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under the age of 13.
Your Rights and Contact Information
If you have any questions, concerns, or requests regarding your personal data, please contact us at:
trueITpros LLC
121 Perimeter Center West, Suite 251
Atlanta, GA 30346
Email: leads@trueitpros.com
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, technologies, business practices, or applicable requirements. Any changes will be posted on this page with an updated revision date.
By using our website, you acknowledge the practices described in this Privacy Policy.