Atlanta’s Small to Medium Business IT Services
We offer full-service, small to medium business IT services at a price that is affordable for a growing business. will benefit from the personalized, hands-on expertise from an engineer assigned to your account. Your team will also have full access to our knowledge, training and expertise with routine office visits, remote support sessions and 24/7 technical support. This allows our engineers to become intimately familiar with your information system and the specific needs of your business. Building this relationship is key in providing your business with efficient and effective small to medium business IT services. Just think of us as part of your team with the same goal of building your business.
trueITpros designs integrated IT systems that will support and sustain your business. Your growth is what drives us to develop the best in IT technology. Our certified engineers are empowered and educated to understand your company’s IT needs from start to finish. Our clients range from broadcasting companies to art galleries and commercial contractors to industrial manufacturers. We’ve got the router, switch and firewall expertise to keep you running soundly, free of downtime and lost productivity. Our on-call support staff is ready to deploy the secure network solution that is right for you. Give us a call to achieve business IT freedom and the benefits of a managed IT package:
- Increased Productivity
- IT Security and Disaster Recovery
- Backup and Cloud Management
Need Wi-Fi for your home or small business? trueITpros has the experience to ensure you get the most from your Wi-Fi for both the business and your customers.
- Mounting of Access Points
- Connection of Antennas to Access Points
- Verification of WiFi Coverage
- Verification of backbone connectivity
- Ping access points
- Ping Hosts
- Mounting of Antennas
- Installation and Connection of Remote Power System
- Configuration of Access Points and Hardware
- Proper Firmware Level
- Radio Information (System ID, Channel, Bit Rate)
- IP Addresses (Provided by Customer)
With the trueITpros managed services for Desktops and Laptops, you can be assured that your computer is always in working order. With our package for Small Business, you receive:
- A virtual IT help desk via chat or email
- Full-time Malware, Spyware, Trojan protection services
- Event Log Monitoring and Alerts
- Workstation/Desktop Security Updates: Hardware & Software monitoring with automatic security updates
- 24/7 Performance Monitoring Support
- Live US-Based (Atlanta, GA) Remote Assistance
- Remote login services provided by LogMeIn Pro 2
- Spyware/Malware Management
- 24/7 Preventative Maintenance Support
- 24/7 Alert Notification to your trueITpros support team
Our virus protection strategy starts by scanning your office system for security irregularities every four hours. Your home office will be secured against spyware, malware and Trojan virus threats. You can rest easy knowing that trueITpros will monitor your computing network and automatically install security updates. Remote IT support is a snap with LogMeIn Pro, an advanced platform that enables screen sharing. Enjoy peace of mind knowing your family, data and computer are safe from malicious viral attacks with a Proactive Protection package from trueITpros. This is one of the key small to medium business IT services that we offer.
Get the most out of your Office365 suite with systematic updates, customer support and cloud management. Your online project space will be fully secured and operational for peak performance and collaborative group access. Team and project management has never been easier. Office365 will host, manage and backup your important business data for access and administration from any device.
S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is a monitoring that detects hard drive and server issues before they turn into downtime. In-house engineers proactively monitor your network and analyze S.M.A.R.T. reports to ensure the health of your system is strong and running smoothly.
- Fast detection of storage subsystem problems
- Reduced risk of unexpected downtime
- Early detection of potential future failures
Accidents happen, so that’s why trueITpros is prepared to recover, restore and rebuild your network system for optimum security with backup support. Your important documents, data and business communications can be backed up in the cloud or on a physical server. Our intuitive system proactively scans your server for potential issue, viruses and security threats. We also have the hardware and resources to recover any system post-disaster.