Small to Medium Business

Networking Design

trueITpros designs integrated IT systems that will support and sustain your business. Your growth is what drives us to develop the best in IT technology. Our certified engineers are empowered and educated to understand your company’s IT needs from start to finish. Our clients range from broadcasting companies to art galleries, and commercial contractors to industrial manufacturers. We’ve got the router, switch, and firewall expertise to keep you running soundly, free of downtime and lost productivity. Our on-call support staff is ready to deploy the secure network solution that is right for you. Give us a call to achieve business IT freedom and the benefits of a managed IT package:

  • Increased Productivity
  • Backup and Cloud Management
  • IT Security and Disaster Recovery

Wi-Fi Installation

Need Wi-Fi for your home or small business.  trueITpros has the experience to ensure you get the most from your Wi-Fi for both the business and your customers.

  • Mounting of Access Points
  • Mounting of Antennas
  • Connection of Antennas to Access Points
  • Installation and Connection of Remote Power System
  • Verification of WiFi Coverage
  • Configuration of Access Points and Hardware to Include:
    • Proper Firmware Level
    • Radio Information (System ID, Channel, Bit Rate)
    • IP addresses (provided by customer)
  • Verification of backbone connectivity:
    • Ping access points
    • Ping Hosts

Desktop and Laptop Services

With the trueITpros managed services for Desktops and Laptops, you can be assured that your computer is always in working order. With our package for Small Business, you receive:

  • A virtual IT help desk via chat or email.
  • Live US-Based (Atlanta, GA) Remote Assistance
  • Full-time Malware, Spyware, Trojan protection services
  • Remote login services provided by LogMeIn Pro2
  • Event Log Monitoring and Alerts
  • Spyware/Malware Management
  • Workstation/Desktop Security Updates: Hardware &
    Software monitoring w/ automatic security updates.
  • 24-7 Preventative Maintenance Support
  • 24-7 Performance Monitoring Suppor
  • 24-7 Alert notification to your trueITpros support team

Virus Protection

Our virus protection strategy starts by scanning your office system for security irregularities every four hours. Your home office will be secured against spyware, malware, and Trojan virus threats. You can rest easy knowing that trueITpros will monitor your computing network and automatically install security updates. Remote IT support is a snap with LogMeIn Pro, an advanced platform that enables screen sharing. Enjoy peace of mind knowing your family, data, and computer are safe from malicious viral attacks with a Proactive Protection package from trueITpros.

S.M.A.R.T. Monitoring

S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is a monitoring that detects hard drive and server issues before they turn into downtime. In-house engineers proactively monitor your network and analyze S.M.A.R.T. reports to ensure the health of your system is strong and running smoothly.
S.M.A.R.T. monitoring with trueITpros offers the following benefits:

  • Fast detection of storage subsystem problems
  • Early detection of potential future failures
  • Reduced risk of unexpected downtime

Office365

Get the most out of your Office365 suite with systematic updates, customer support, and cloud management. Your online project space will be fully secured and operational for peak performance and collaborative group access. Team and project management has never been easier. Office365 will host, manage, and backup your important business data for access and administration from any device.

Backup Services

Accidents happen. That’s why trueITpros is prepared to recover, restore, and rebuild your network system for optimum security with backup support. Your important documents, data, and business communications can be backed up in the cloud or on a physical server. Our intuitive system proactively scans your server for potential issue, viruses, and security threats. We also have the hardware and resources to recover any system post-disaster.