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trueITpros Assistance

Need help?

trueITpros assistance is here for you anytime.

Simply click to download one of our three options below. Give your engineer your access code and help is just a click away!

Join.Me

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Click here or the image above.

Simply wait for an engineer to join you online & make you the presenter.

Crossloop

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Click here or the image above to go to our Crossloop profile.

Download Crossloop from the “Download App” button on the right of that page

Follow the instructions that pop up!

TeamViewer

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Click here or the image above.

Download and run TeamViewer

Give the trueITpros engineer the supplied information, we’ll connect to you shortly!

By downloading any of the above software, you agree to our Terms and Conditions and End User License Agreements below:


TERMS AND CONDITIONS

END USER LICENSE AGREEMENT

LIMITATION OF LIABILITY:
In the event of any defect, failure, modification or discontinuation of the Services or the provision thereof, neither trueITpros, LLC nor its Providers shall be liable to the Client or any end user for any actual, direct, indirect, special, incidental, consequential, punitive or any other damages, or for any lost revenue, profits or commissions of any kind, whether or not foreseeable, which are claimed to have arisen there from. In no event shall either party be liable to the other party for any special, indirect, consequential or punitive damages, whether or not foreseeable, which are claimed to have arisen from any act or omission of either party in connection with its performance under this Agreement. The Client is responsible for notifying trueITpros, LLC of any rules, regulations or laws required within the Client’s industry for compliance practices (i.e. Fair Housing Act statement and logo for the Real Estate industry, HIPAA). trueITpros, LLC cannot be held responsible for any claim against the Client. The Client agrees, at its sole expense, to defend trueITpros, LLC, and to indemnify and hold trueITpros, LLC harmless from, any claims or suits by a third party against trueITpros, LLC or any liabilities or judgments based thereon, either arising from trueITpros, LLC performance of services for the Client under this Agreement.

CONFIDENTIALITY:
Either party may disclose to the other party any information that the disclosing party would normally freely disclose. The parties may wish, from time to time, in connection with work contemplated under this Agreement, to disclose confidential information to each other (“Confidential Information”). Each party will use reasonable efforts to prevent the disclosure of any of the other party’s Confidential Information to third parties for a period of 3 years from receipt thereof. The recipient may acquire information that pertains to the discloser’s processes, equipment, programs, developments, or plans that is both (i) disclosed or made known by the disclosure to the recipient and (ii) identified in writing as “proprietary” by the disclosure. The trueITpros, LLC agrees not to disclose any Confidential Information to third parties or to use any Confidential Information for any purpose other than performance of the services contemplated by this Agreement, without prior written consent of the Client.